FAQ
What file formats are included?
File formats vary by design. Please check the product description for details before purchasing.
Are these physical products?
No. All products are digital downloads. No physical items will be shipped.
When will I receive my files?
Your files will be available for download immediately after purchase.
Can I use these files with Cricut and Glowforge?
Yes. Many of our designs are compatible with Cricut, Glowforge, laser cutters, CNC machines, and other crafting software. Please check each product description for compatibility.
Can I sell physical items made with your designs?
Please refer to the licensing information provided with each product.
Do you offer refunds?
Due to the nature of digital products, refunds are generally not available once files have been downloaded.
What should I do if I have trouble downloading my files?
Contact us through our contact page, and we will be happy to assist you.
How can I contact Pixanova Crafts?
Use our contact form and we will respond as soon as possible, usually within 24 hours.