Refund Policy

At Pixanova Crafts, we want you to be satisfied with your purchase. Please read our refund policy carefully.

Digital Products

Due to the nature of digital downloads, all sales are final. Once a digital product has been purchased and downloaded, we cannot offer refunds, exchanges, or cancellations.

Technical Issues

If you experience any problems with your files, such as a corrupted download or missing files, please contact us through our Contact page. We will do our best to resolve the issue as quickly as possible.